Our consultants have many years of experience in Networks, Contact Centre and Software Development. The experience has been gained in numerous sectors including Healthcare, Insurance, Telco, IT Outsourcing and Financial Services.

We’re committed to delivering cloud-based Contact Centre technologies and solutions that enable businesses to provide industry leading customer service and utilising resources efficiently. Our vision is to take our clients on a journey from legacy on-premises and hosted technologies to feature rich and innovative cloud-based solutions. Frustrated by existing systems that are closed and difficult to innovative with, we are determined to assist clients in the agile delivery of next generation Contact Centre solutions.

We have conducted our own internal evaluations on the Amazon Connect platform and believe it is an ideal core Contact Centre solution for our clients. Amazon Connect is an open platform which has unlimited potential, combined with our expertise in Contact Centre technology and AWS services we develop best of breed end-to-end solutions. We are prepared and eager to work with clients who are customer-centric and focused on achieving the best customer experience possible.