Avran is a cloud technology consultancy that helps clients develop a winning customer service strategy
Avran helps its clients to embrace technology and deliver a strong and unified omni-channel customer and employee experience leading to higher sales, reduced costs and increased customer satisfaction.
Avran works with its clients to build customer service environments that secure and protect data, mitigating the risk of fraud, reputational damage and high fines.
Our vision is to take our clients on a journey from legacy on-premises and hosted technologies to feature rich and innovative cloud-based solutions.
Avran is a AWS Service Delivery Partner
The program recognises Avran as an AWS Partner with deep technical knowledge and proven success in delivering Amazon Connect services to customers. Customers who work with us can be confident that we have a high level of expertise and can define the best approach for the design and implementation of contact centre solutions.
Engage the Business
Discover and Design
Build and Integrate
Validate
Cutover
In-Life
Analyse
Optimise
Automate
Innovate
Experiment
Senior Management Team
With many years of experience in the Networks, UC and Contact Centre space we are uniquely positioned to help our clients move from legacy Contact Centre platforms to the AWS cloud