About Us

Our Mission

Avran is a cloud technology consultancy that helps clients develop a winning customer service strategy
Avran helps its clients to embrace technology and deliver a strong and unified omni-channel customer and employee experience leading to higher sales, reduced costs and increased customer satisfaction.
Avran works with its clients to build customer service environments that secure and protect data, mitigating the risk of fraud, reputational damage and high fines.
Our vision is to take our clients on a journey from legacy on-premises and hosted technologies to feature rich and innovative cloud-based solutions.

Avran is a AWS Service Delivery Partner

The program recognises Avran as an AWS Partner with deep technical knowledge and proven success in delivering Amazon Connect services to customers. Customers who work with us can be confident that we have a high level of expertise and can define the best approach for the design and implementation of contact centre solutions.
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How We Work

Free Consultation
Get in touch
Discovery Session
High Level Evaluation
High Level Options
Indicative Costs
Sign A Contract
Customer Readiness
Build Competency
Discover Capabilities
Project Planning
Resource Planning
Pilot To Adoption
Engage the Business
Discover and Design
Build and Integrate

Senior Management Team

With many years of experience in the Networks, UC and Contact Centre space we are uniquely positioned to help our clients move from legacy Contact Centre platforms to the AWS cloud
Tejinder Mahal
Nidheesh Pavithran

Our Clients Include

RS Recovery
Avran helped this vehicle breakdown and fleet management provider elevate their customer service standards. The Challeng...
Castle Water
Avran supported this B2B utilities provider in transforming their Contact Centre platform. The Challenge Castle Water ha...

See Amazon Connect In Action

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